Sunday 2 October 2011

Upselling


When onboard, beware of “upselling”.

This is the practice by a waiter (on commission) of trying to make you spend more money and attempting to influence your choice of drink by asking if you want a certain brand (usually the most expensive) or asking if you want doubles.

This may be done when you are in a group of friends and the waiter is relying on you not wanting to look a cheapskate by going for singles or the cheapest spirit on offer. Look at the drinks list beforehand and specify immediately the brand you want.

On one cruise we did, the waiter kept insisting we have doubles and a quiet word was had with the bar manager.

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